FAQ

The European Robin is a caring and steadfast little bird that sings all year round. It is very exuberant in spring. More timid in autumn. The same goes for your written content. You should care for it and maintain it regularly. Sometimes it will be more exuberant, other times more timid. CopyRobin takes care of your text content in a steadfast way and will make sure it always strikes the right chord.

Do you struggle to maintain the contents of your website? Are you too busy with your daily business to also write great content? Would you like to blog, but other business just keeps getting in the way? You are not the only one. We know from years of experience that creating original text content is difficult for many organisations.

On top of that, Google increasingly favours websites with plenty of text. Especially high-quality texts which are updated regularly. That is why blogging is an excellent SEO tactic.

CopyRobin solves all of these problems. We make sure that you have access to professional copywriters at relatively low costs. This is how CopyRobin makes modern content marketing attainable and affordable for every organisation. Including yours!

CopyRobin provides unique, professional text content for your website, blog, newsletter, or any other publication. Thanks to our platform, you keep everything under your control: 'copywriting as a service'.

We keep things as simple as possible. No need to sign a contract. There is no registration fee or exit fee. We do operate according to general conditions of distance selling to companies. Very simple and transparent.

No. CopyRobin only provides services to companies. When you register, we ask for your company name, official registration number (e.g. KvK, Companies House, CFE), and VAT number. All prices are exclusive of 21% VAT, the general VAT rate for services in the Netherlands, our country of operation.

We work on a freelance basis with professional web editors and copywriters, all carefully screened and selected. We always aim for a long-term collaboration.

We will link your account to a writer who is the best fit for your organisation. Preferably someone with prior knowledge of your industry. By creating that long-term connection, the writer will get to know your organisation better over time.

When your usual copywriter is not available, we will look for a temporary replacement. Of course, you can always let us know if your assigned writer is not to your liking. In that case, we will simply link your account to someone new.

Once you have activated your account, you will receive a confirmation email from us containing a link to a questionnaire, so that we can get to know you better.

Enter the requested information and you can immediately post your assignments. Payments are made through direct debit.

No problem! Get in touch and we will answer all your questions as quickly and accurately as possible.

With a bundle, you buy the number of credits you need in one go. We offer 5 bundles:

Starter bundle: 120 credits for €3,420 (€28.50 per credit)
Business bundle: 240 credits for € 5,640 (€ 23.50 per credit)
Corporate bundle: 480 credits for € 10,080 (€ 21.50 per credit)
Enterprise bundle: 720 credits for € 13,320 (€ 18.50 per credit)
Agency bundle: 1,200 credits for € 21,000 (€ 17.50 per credit

The credits in your bundle remain valid for one year.

The larger the bundle, the lower the price per credit. Bundles are a one-off purchase. Would you like to have a trial job done first before buying a bundle? That's no problem, then you can easily submit a single assignment.

The credits in your bundle remain valid for one year after purchase. Have you not used them within that year? Then you will receive a warning by e-mail before the expiry date that your credits are about to expire. This gives you the chance to use them up.

You can extend your credits once by a month if you need more time to use them. Just send an e-mail to redactie@copyrobin.nl.

The credits you purchase for a single assignment remain valid for one month after purchase. You must therefore place the order in the dashboard within a month. You will receive an expiry reminder by e-mail for this too.

Would you like to place a single assignment, with no strings attached? You can, as long as your order does not exceed 40 credits. For a single assignment, you pay €36.50 per credit.

Need help estimating how many credits your single order will cost? Feel free to contact us.

This is how placing a single assignment works:

Go to ‘Single assignment’ and create a free account.

There you can create your assignment (or several) and save it in draft.

To have the assignment carried out, simply order the necessary credits.

To pay for your credits, we need the following from you:

• Chamber of Commerce number;
• VAT number;
• IBAN number;
• Permission for direct debit.

You enter these details via your CopyRobin dashboard.

You will receive an invoice and after 14 days we will debit the amount from your account.

After ordering your credits, you can immediately place your order(s) and our copywriter will start working for you!

Once your text is ready, we put it in a Google Drive which we share with you. You will then receive an e-mail notification from us with a link to your text.

In the completed Google Doc, you can still ask for corrections by adding comments to the document. Have you done this? Then send an e-mail to redactie@copyrobin.nl with the comment that there is feedback in the text. Mention the six-letter assignment code you received. Our editors will then share your feedback with the writer.

We may contact you if we have any questions about your assignment.

You will therefore receive an invoice per assignment and are not bound by anything else.

The cost of a text depends on three variables:

The length of the text in blocks of 400 words.
The degree of AI we may use: AI-powered, AI-assisted or 100% human.
The price you pay per credit. Which depends on which bundle you choose. The bigger the bundle, the lower the price per credit.

We have the following prices:

Starter bundle: 120 credits for €3,420 (€28.50 per credit)
Business bundle: 240 credits for € 5,640 (€ 23.50 per credit)
Corporate bundle: 480 credits for € 10,080 (€ 21.50 per credit)
Enterprise bundle: 720 credits for € 13,320 (€ 18.50 per credit)
Agency bundle: 1,200 credits for € 21,000 (€ 17.50 per credit)
Single assignment: up to 40 credits for €36.50 per credit
Managed account: customised quote.

A text of up to 400 words, AI-powered, thereby costs from €35.00 (for an Agency bundle).

Download our rate cards. Here you can see in a table how much your assignment will cost:

Starter
Business
Corporate
Enterprise
Agency
Single assignment

No, you purchase the bundle once. The costs are debited in one go. Even if you opt for a single assignment, you are not tied to anything.

Is paying the entire bundle in one go not financially feasible for you? Please contact us at info@copyrobin.nl or 071-7504060, and we will be happy to discuss the options with you.

Yes, CopyRobin is working on AI-generated content strategies and scheduling, matching clients with writers, simplifying the process of placing orders, and assisting editors with proofreading.

Contact Eric van Hall at 0717504060 or eric@copyrobin.nl for more information about the new service.

CopyRobin uses artificial intelligence (AI) to create unique and engaging texts.

The AI we use comes from a company called OpenAI. But don't worry; your data is safe with us, just as with OpenAI.

So, what happens to your data? Well, it's quite simple. The AI looks at the information you give us but doesn't remember or learn from it. It's like telling a story to a robot, but the robot forgets it as soon as you finish speaking.

In other words, you always remain in control of your data. The information you give us and the texts the AI creates remain yours.

OpenAI has strict security measures. They have a special certification (SOC 2), and they encrypt your data to keep it extra safe.

So, if you use our AI-supported copywriting services, you can be sure that your data is safe and that you retain control.

After the internal presentation, a heated discussion ensued in a Facebook group for copywriters. Some writers expressed their fear of being demoted to 'prompt engineers', while others showed understanding for the new approach. A few writers decided to stop collaborating.

On the other hand, there were also many writers who were eager to work with the use of AI. Many participants attended the webinars organised by CopyRobin and the enthusiasm was high.

Yes, the AI-supported copywriting service is suitable for any industry and offers added value for marketers and busy entrepreneurs in need of high-quality content.

The benefits of using AI in the copywriting process are:

Customers receive higher quality content at a fair price and spend less time on briefing.
Writers can create more texts in less time and earn more per hour.

CopyRobin can take on more and larger assignments and deliver higher quality output.

AI-powered: Based on the briefing, Chirp already generates the text as a concept. If applicable, your text is already optimised for SEO, including an eye-catching meta-title and meta-description. The copywriter then fact-checks and humanises the text.

AI-assisted: Works the same as AI-powered, but the copywriter gets extra time to let their creative juices flow, carry out more in-depth research, and even conduct short interviews. This results in a text that not only meets your requirements, but also has the wow-factor to captivate your audience.

100% human: As the name suggests, the writer doesn't use AI in this case. Our experienced copywriters work their magic and write the text entirely manually. They delve into sources, conduct longer interviews, and rely on their own expertise to create a text full of originality and craftsmanship. Copywriting at its purest form.

Since 1st June 2023, CopyRobin has been offering an AI-supported copywriting service. They introduced two new services: AI-powered and AI-assisted copywriting, alongside the traditional 100% human copywriting.

As professional copywriters, we can basically write about anything, as long as you provide us with the right information. You have the professional knowledge. We have the writing skills. Together we will make it work.

We work with copywriters who all have their own specialism. Some know a lot about marketing. Others about fashion or great food. Chances are we have a copywriter in our network with knowledge about your industry.

In any case, be as specific as possible when submitting an assignment. Fill out as many details as you can in the order form and add sources and examples to illustrate. If your copywriter still has questions, they might contact you by phone or a video call for more details.

Our writers are all trained in writing SEO-friendly content. They know how to assimilate your keywords in the text for it to be optimised for search, without spamming search engines or compromising readability.

To help them optimise, they use a practical tool: Textmetrics. So, if you want to be sure that your website content is optimised for SEO, CopyRobin is your partner.

Our in-house senior editors review every piece of content before we deliver it to you. The odds of you encountering any additional errors are very slim.

We sure can! You can book a session with a content strategy manager to develop your content strategy and map out a content plan. Please contact us for a custom quote.

Contact with the writer will mostly take place within the dashboard and via email, but if you prefer to call, that’s also possible.

Great text content cannot exist without a solid briefing. It’s as simple as that. That’s why we take a detailed briefing very seriously at CopyRobin.

The first time you register, we ask you to fill out an extended questionnaire. This is a one-time thing that provides us with general information about your organisation. After that, you will simply fill out an order form per assignment.

Furthermore, you can also enlist the help of our AI assistant 'Chirp'. It will scour the web for additional information to supplement your briefing.

Recomended reading: Briefing a copywriter? Create the best brief for a copywriter.

It depends on the number of words and the level of AI support you choose. Our dashboard calculates the automatic deadline as follows: the number of credits counted in working days. For example, a text of up to 400 words ‘AI-powered’ has a turnaround time of two working days, while a text of up to 3600 words 100% human has a turnaround time of 30 working days.

Does this take too long, and do you need the text sooner? Then you can always contact our editorial team. There is a good chance we can give your assignment priority. We are happy to think along with you!

Our forms are secured by encryption. So, all information you send us is protected. Furthermore, we work with copywriters who have all been pre-screened and have signed a confidentiality agreement. It goes without saying that we guarantee strict confidentiality to all of our clients.

Yes, per assignment you are entitled to an unlimited number of correction rounds. Within reason, of course. If we believe a client is exceeding reasonable edit requests, we will open up a discussion with the client. Adjustments and corrections are done during office hours and are generally a matter of minutes or hours rather than days.

You can enter multiple assignments in your dashboard. Here, you easily specify the deadlines - and thus the priority - yourself. Did you make a mistake? If so, you can always send an e-mail to redactie@copyrobin.nl. We will help you quickly.

Absolutely! If desired, we provide AI-generated images. Our prompt engineers can create suitable images for your text using generative AI (Midjourney to be precise).

Usually we deliver your texts in a Google document. For larger projects, we will gladly make alternate arrangements.

Definitely. However, that service cannot always be covered within a subscription. If you’re in need of copy for a full website, we will create a standalone project. Please contact us to learn more. We are happy to send you a custom budget proposal.

Do you want to build an entire new website? Do not hesitate to contact our partners at Loyals. They can certainly help you out.

Yes, we operate as ghostwriters. Copyrights are given to you, the client. You are free to do whatever you want with the text content, including publishing it under your own name.

At the moment, you can order texts in English, French, German, Spanish, Italian, Portuguese, Swedish, Danish and Polish. Do you need another language? Please contact us and we will let you know quickly whether we can help you!

The number of credits you need for any given assignment, depends on two variables: length and the level of usage of AI.

You choose the length of the text in increments of 400 words (approximately one A4 page).

You choose the usage of AI based on the scope of the work and/or the level of expertise you expect from the copywriter:

AI-powered: Based on your briefing, Chirp generates a draft text. If applicable, the text is already optimised for SEO, including an engaging meta-title and meta-description. The copywriter then fact-checks and humanises the text.

AI-assisted: Works similarly to AI-powered but provides the copywriter extra time to get their creative juices flowing, conduct a more profound research, and even conduct short interviews. This results in a text that meets your requirements and has that wow factor to convince your target audience.

100% human: As the name suggests, the writer does not use AI in this option. Our experienced copywriters employ their expertise and craft a completely original text. They delve into various sources, hold more extended interviews, and rely on their knowledge to produce a piece full of creativity and skill – copywriting in its purest form.

The table below shows how many credits are required per assignment, based on these variables:

The credits in your bundle remain valid for one year after purchase. Have you not used them within that year? Then you will receive a warning by e-mail before the expiry date that your credits are about to expire. This gives you the chance to use them up.

You can extend your credits once by a month if you need more time to use them. Just send an e-mail to redactie@copyrobin.nl.

The credits you purchase for a single assignment remain valid for one month after purchase. You must therefore place the order in the dashboard within a month. You will receive an expiry reminder by e-mail for this too.

After activating your account by providing your IBAN number and direct debit authorisation, and placing your order for a single assignment or a bundle, we will send you an invoice. When you register, you authorise us to periodically debit the amounts due from your bank account. We will do this 14 days after the invoice date each time.

The cost of a text depends on three variables:

The length of the text in blocks of 400 words.
The degree of AI we may use: AI-powered, AI-assisted or 100% human.
The price you pay per credit. Which depends on which bundle you choose. The bigger the bundle, the lower the price per credit.

We have the following prices:

Starter bundle: 120 credits for €3,420 (€28.50 per credit)
Business bundle: 240 credits for € 5,640 (€ 23.50 per credit)
Corporate bundle: 480 credits for € 10,080 (€ 21.50 per credit)
Enterprise bundle: 720 credits for € 13,320 (€ 18.50 per credit)
Agency bundle: 1,200 credits for € 21,000 (€ 17.50 per credit)
Single assignment: up to 40 credits for €36.50 per credit
Managed account: customised quote.

A text of up to 400 words, AI-powered, thereby costs from €35.00 (for an Agency bundle).

Download our rate cards. Here you can see in a table how much your assignment will cost:

Starter
Business
Corporate
Enterprise
Agency
One-off

Are you a freelance copywriter and would you like to work with us?  Awesome! Then check out this page.

Ideally, yes. We work exclusively with professional freelance copywriters. That is why we ask for your official registration number (depending on your country: KvK, Companies House, CFE, etc.), and VAT number when you join our network. If you are an excellent writer living in the Netherlands and you want to join our team, but you do not yet have an official registration or VAT identification number, please consider registering at verloning.nl (if you live in the Netherlands). 

If you're not from the Netherlands, please send an e-mail to redactie@copyrobin.nl so we can discuss other possibilities. 

Contact with the client will mostly take place within the dashboard and via email. For assignments that are AI-assisted or 100% human, however, it is often necessary to contact the client by phone.

Yes, once we’ve found a good fit, we like to link our freelancers to the same clients as often as possible. Preferably you will have prior knowledge of the client’s industry or line of business.

We aim for long-term collaboration. By creating that ongoing connection between writer and client, you will get to know your client better over time.

Whenever you are not available, we will look for another writer to take over temporarily. Should the collaboration with a client not be to your liking, simply let us know and we will link someone new to the account.

Of course! Direct contact is often essential for a smooth working relationship. We do request that you and the copywriter always cc our editors on every email, which helps them to do their job properly, too.

Definitely! In your CopyRobin account, it’s easy to create sub-users who can then each manage their own clients. For example, they will be the only ones to receive an email notification when a new piece of content has been delivered for one of their clients.

Please note, however, that only the main user can manage the subscription and determine which colleagues can order additional credits.

Of course. You can add a PO number or customer name to the 'internal reference' field of each new order. You’ll be able to find those sorted alphabetically in your monthly overview. When purchasing individual credits, you can include that information in the description, which will later appear on your invoice.

Absolutely! The higher your subscription level, the lower your price per credit and the higher your profit margin. So feel free to use CopyRobin for as many clients as you wish.

Do you have a larger order of projects to submit? In that case, there’s no need to compile a separate briefing for each individual assignment. We have a handy short form, specifically created to place larger orders with ease. It allows you to refer to a separate spreadsheet outlining the various assignments, for example.

That's certainly possible. Any writer dispatched (remotely) to your organization will report their hours to us at a rate of 4 credits per hour. You simply email us a time overview at the end of each month, and our editing team will update your dashboard accordingly.

We are ghostwriters, so your clients won’t even need to know that you collaborate with CopyRobin on their text content. If you would like the copywriters to communicate on behalf of your agency, that’s possible! Simply let us know in your briefing.

Within our database of 562 copywriters, we can generally find a suitable writer for any conceivable subject matter. Bear in mind that certain specialisations, like legal, financial, construction/technical or IT, are in high demand.

In those cases, we would advise you to notify us in good time when that type of content is due. That can be as simple as emailing our editors. Please also keep in mind that specialities like IT and legal usually call for the Expert level of difficulty.

If you are the main account user, you can easily create accounts for your colleagues via your own dashboard. You could also (temporarily) transfer your main account privileges to a colleague.

You will receive an invoice for every order (single assignment or bundle) and every time you order extra credits. In your dashboard, you can see which invoices are still outstanding and you can download all invoices as PDF files.

In addition, your dashboard contains monthly overviews that you can easily download as PDF and Excel.

How it takes to prepare a briefing depends on many factors, of course. But we make it as easy as possible for you.

You simply place a new brief for a single text using our standard brief form. In addition, you can ask our smart AI assistant ‘Chirp’ to use AI to supplement your brief with information found online.

Do you have an assignment that is very similar to a previous assignment (think length, difficulty level, target group, etc.)? Then just use that earlier assignment as a template for the new one. That saves time.

Do you have a large number of assignments? And is it too much work to enter them one by one? Then place the large order using the short form. For example, refer to a spreadsheet with dozens (or hundreds) of product or SEO texts.

As a rule, we count one working day per credit. The dashboard calculates this deadline automatically. Are you submitting a rush assignment? Please indicate your desired delivery date in the briefing. We always do our best to meet that requested deadline.

No, we do not give extra discounts on top of the rates you find on our website. However, the larger the bundle you purchase, the lower the price per credit is. As a result, you pay less per assignment.

An example: for the smallest bundle, a Starter bundle, the price per credit is €28.50. For the largest bundle, an Agency bundle, the price per credit is €17.50.

We always aim for one dedicated writer per client, backed up by one or two additional writers to ensure continuity. As long as you and the regular writer are happy with the collaboration, we won't change a thing.